• What you'll learn

    Learn the dispute resolution skills you need to identify emerging issues & effectively resolve everyday grad school concerns.

  • How it works

    Online modules with engaging instructor-led videos available 24/7. For individual or institutional faculty professional development.

  • How you'll benefit

    Enhance supervisory relationships & save time / energy for research. Based on hundreds of conversations with faculty & PhD / master's students.

Instructor


Heather McGhee Peggs, BA, LLB, has over 20 years’ experience as a litigator, ombuds, and facilitator. She helps institutions manage conflict earlier and more effectively, and build fair, inclusive, and respectful work and study environments.  


Author of "Supervising Conflict: A Guide for Faculty" (University of Toronto Press, 2023).

Contact Heather for information about subscriptions for institutional / departmental faculty professional development. 

  

Learn more about this course [1:43]


CURRICULUM

    1. VIDEO - Introduction

    2. RESOURCES - Introduction

    3. QUIZ - Introduction

    4. TRANSCRIPT - Introduction

    1. VIDEO - Module 1

    2. RESOURCES - Module 1

    3. QUIZ - Module 1

    4. TRANSCRIPT - Module 1

    5. Box breathing relaxation technique: how to calm feelings of stress or anxiety (YouTube, Sunnybrook Hospital, 2020)

      FREE PREVIEW

    1. VIDEO - Module 2

    2. QUIZ - Module 2

    3. RESOURCES - Module 2

    4. TRANSCRIPT - Module 2

    1. VIDEO - Module 3

    2. QUIZ - Module 3

    3. RESOURCES - Module 3

    4. TRANSCRIPT - Module 3

    5. 5 ways to reality check an unreasonable request HMP 2022

    6. A person with a conflict is like a hurricane (YouTube, 2016, Libby Mahaffy, MIT)

      FREE PREVIEW

    1. VIDEO - Module 4

    2. QUIZ - Module 4

    3. RESOURCES - Module 4

    4. TRANSCRIPT - Module 4

    5. What is imposter Syndrome & how can you combat it? (YouTube Ted-Ed, E. Cox)

      FREE PREVIEW

    1. VIDEO - Module 5

    2. QUIZ - Module 5

    3. RESOURCES - Module 5

    4. TRANSCRIPT - Module 5

About this course

  • 4.5 - 5 hours to complete
  • C$475 (plus applicable taxes)
  • Certificate upon completion

When grad things happen...you'll be ready

Enroll now